Seduce, Engage & Win Customers’ Hearts Toggle

Successful Entrepreneurs Think Beyond Closing Deals

Successful Entrepreneurs Think Beyond Closing Deals

"If you want to build a long-term successful enterprise, you don't close a sale, you open a relationship." - Patricia Fripp   I've...

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Charlie Sheen & Two Lessons For Entrepreneurs

"What happened to Charlie Sheen?"      That's the buzz in the U.S. media this week, after the star of...

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Jimi Hendrix On Listening

Jimi Hendrix On Listening

    "Knowledge speaks, but wisdom listens." - Jimi Hendrix, 1942-1970. ¬†   There was always something mystical...

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A Leader With Cojones!

A Leader With Cojones!

I've got a very special place in my heart for King Juan Carlos of Spain. That's where leaders touch us the most, in the heart. Sometimes they...

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Twitter Forces You To Think Like An Editor

Twitter Forces You To Think Like An Editor

I've never, ever regretted starting my career in journalism. The Newhouse School of Public Communications at Syracuse drilled some solid lessons...

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Do Your Customers Feel The Love?

Do Your Customers Feel The Love?

  This is a story about Alex.   I love Alex.¬† No, not in the biblical sense.¬† First of all, he's too masculine for me.¬† I love...

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Motivating Your Sales Team: Values vs. Beliefs

Motivating Your Sales Team: Values vs. Beliefs

  Motivating¬†For Performance¬†is one of the fundamental issues facing supervisors and leaders in the¬†Brave New World,¬†and nowhere is...

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Play It Again, Salesman Sam

Play It Again, Salesman Sam

  I was at a client's company offsite recently, with over 200 employees brought in from around the world. The first two days of the...

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International Bridges To Justice at WEF, Davos 2011

I had the the good fortune of facilitating a short workshop at this year's World Economic Forum in Davos over the weekend, for a private...

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Positioning Matters, Even For Violinists

Positioning Matters, Even For Violinists

  A friend sent me this photo with a short story this week. I read it and saw some conclusions, but to me, it reinforced the importance of...

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