Seduce, Engage & Win Customers’ Hearts

What’s Your 9-11 Story?

What’s Your 9-11 Story?

Everyone over the age of 18 has a 9-11 Story. Perhaps they didn't know anyone who was killed in the terrorist attacks of September 11, 2001....

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Toastmasters: Re-Branded & Cool

Annual Convention Meets (New) Brand Expectation I'm just back from the Toastmasters 2011 International Convention in Vegas, my first. And I had a...

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Sell The House, Not The Thermostat

Sell The House, Not The Thermostat

My brother Tom is a successful real estate broker and an awesome salesman, at that. One of the things I've most admired about his sales talents is...

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Stimulate First. Ask Questions Later

Stimulate First. Ask Questions Later

  Was it as good for you as it was for me? Hours after this photo was published, it went viral. I, personally, found this image very......

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TED, Free… and Your Business Model

TED, Free… and Your Business Model

  TED's Bold Decision I just read on my friend John Zimmer's blog that TED is celebrating a big anniversary today. It's not an...

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“Honor Thy Competitor” – Rafa and Roger Style

“Honor Thy Competitor” – Rafa and Roger Style

  It Didn't Go Five Sets...  ... but yesterday's men's final at Roland Garros was beautiful. Nadal and Federer, on clay, in early...

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Straight-Talk Sells.  Bullshit Goes Home Empty-Handed.

Straight-Talk Sells. Bullshit Goes Home Empty-Handed.

Say What? When I saw this sign, my first reaction was, "What idiot wrote that garbage?" My second reaction was, "What legal department,...

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Darren Lacroix’s Silent Treatment: Pause More, Sell More

Darren Lacroix’s Silent Treatment: Pause More, Sell More

    Lisbon Rocked! The Toastmasters 2011 European Spring Conference in Lisbon exceeded all expectations. Hats off to the...

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Selling By Influencing: Where Today’s Politicians Get It Wrong

Selling By Influencing: Where Today’s Politicians Get It Wrong

I'm just back from the States, where the politics have gotten stupidly ugly. No, this is not a political post, and I'm not taking a position...

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Sales & Your “Short Game”

Sales & Your “Short Game”

"I'm sorry for the long letter, my dear, but I did not have time to make it short." - Winston Churchill   This quote is catchy... because...

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