We may feel that apologizing puts us in a weak position during a sale. But the fact is, in sales, the power of apology is huge, if it's done...
Continue Reading →Tag : trust
Successful Entrepreneurs Think Beyond Closing Deals
"If you want to build a long-term successful enterprise, you don't close a sale, you open a relationship." - Patricia Fripp I've...
Continue Reading →Sneak Peek: “Selling in the Brave New World”
Here's a preview of the sales workshop I'll be leading this Sunday at the Expat Expo in Zurich. Special thanks to the British-Swiss Chamber...
Continue Reading →5,000 : 30,000. The Sales Process as a Competitive Advantage
I just read an interesting article on Swisster.ch. In 2009, more than 5,000 companies went bankrupt in Switzerland. That's the highest number on...
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