Seduce, Engage & Win Customers’ Hearts

Spreading The Love As Toastmaster DJ

Spreading The Love As Toastmaster DJ

What do presenting and DJ-ing have in common? As I recently discovered at the Toastmasters District 59 Conference... a lot. If you love your...

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The Book: Sales Pitches That Snap, Crackle ‘n Pop

The Book: Sales Pitches That Snap, Crackle ‘n Pop

Now available on amazon! In a B2B pitch, you're not there to close a deal, you're there to open a relationship. The three objectives of a...

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Pitching & Presenting: If You’re Not Smiling…

Pitching & Presenting: If You’re Not Smiling…

"Smile and the whole world smiles..." My father has said this ever since I can remember. "Smile, and the whole world smiles with you." It's...

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Another Killer Question

Another Killer Question

    Three Things To Improve? I had a great time chairing the Enterprise Marketing 2.0 Conference last week in Amsterdam,...

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Steve Jobs & Brand Religion

Steve Jobs & Brand Religion

A year ago I made the leap of faith... I bought an iPhone. I got a pretty good deal from my mobile provider, but it required a significant...

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Facebook, Your Brand Is A Heart-Breaker!

Facebook, Your Brand Is A Heart-Breaker!

Oh, Facebook, you hurt my feelings. Again, baby! Oh, we've had a rocky relationship right from the start. And each time you hurt me, we...

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CRM Tools: Beyond Tracking

CRM Tools: Beyond Tracking

Many salespeople hate CRM tools And many sales managers do not fight the noble fight and insist that the salespeople use their CRM...

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What’s Your 9-11 Story?

What’s Your 9-11 Story?

Everyone over the age of 18 has a 9-11 Story. Perhaps they didn't know anyone who was killed in the terrorist attacks of September 11, 2001....

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Toastmasters: Re-Branded & Cool

Annual Convention Meets (New) Brand Expectation I'm just back from the Toastmasters 2011 International Convention in Vegas, my first. And I had a...

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Sell The House, Not The Thermostat

Sell The House, Not The Thermostat

He Ain't Heavy, He's My Brother! My brother Tom is a successful entrepreneur and a quintessential salesman, at that. One of the things I've most...

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