Seduce, Engage & Win Customers’ Hearts

The Art of The Next Step – An Indicator and A Tactical Tool

The Art of The Next Step – An Indicator and A Tactical Tool

If you try to close a sale in a first visit to a new prospect, you'll probably close the door and not get back in.  Ever. In the Brave New...

Continue Reading →
Four Action Points For Achieving Big Goals in 2011

Four Action Points For Achieving Big Goals in 2011

  Happy New Year! I'm going to write great things this year, because I'm a writer. What are you going to achieve in 2011?  What are...

Continue Reading →
Making a New Year’s Toast – Five Tips From TJ Walker

Making a New Year’s Toast – Five Tips From TJ Walker

TJ Walker is a great resource on public speaking and media training. Yesterday he posted a timely piece on making a New Year's toast. Much...

Continue Reading →

The Power of Storytelling: Merry Christmas

I'm acutely aware that Christmas is not the only holiday the world celebrates this time of year.  I'm lucky, perhaps blessed, to have a...

Continue Reading →
Sales Advice to Retailers: Take The Money and (Let Me) Run!

Sales Advice to Retailers: Take The Money and (Let Me) Run!

      It happens every day, especially before Christmas. Customers stand in line waiting to pay, as the cashier...

Continue Reading →
Driving in Snow: Seven Tips From An Ol’ Sales Guy

Driving in Snow: Seven Tips From An Ol’ Sales Guy

What a snowy hit we're taking here in the Alpine region of Europe this week. As bad as it often gets here, I grew up with worse snow in Upstate...

Continue Reading →
A (Competitive) Christmas Story

A (Competitive) Christmas Story

Once upon a time, in a far-off isolated marketplace, there was a cutting-edge advertising agency with happy clients and strong profits. Just...

Continue Reading →
Customer Service: Let-Down in Luxurious Luzern

Customer Service: Let-Down in Luxurious Luzern

  This weekend I attended one of my networking community's Christmas parties at one of Luzern's more established upscale hotels. The...

Continue Reading →
Drive Like You Mean Business

Drive Like You Mean Business

  Last week I was driving home from work... along my normal route... within my local community... minding my own business. Something...

Continue Reading →
Time Matters – Best Time Of Day To Post

Time Matters – Best Time Of Day To Post

  And Other Gems from HubSpot Blogs that are posted at around 9 a.m. have the biggest impact. That was reported last week at the Next...

Continue Reading →