Seduce, Engage & Win Customers’ Hearts Toggle

Customer-Focus Means “Conversations, Not Pitches”

Customer-Focus Means “Conversations, Not Pitches”

I regularly check out the blog of my Fellow Toastmaster and public speaker extraordinaire, John Zimmer. If you haven't checked it out, you...

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RFP’s:  Really Forgotten Proposals – Avoid The Trap

RFP’s: Really Forgotten Proposals – Avoid The Trap

A few months ago, I was working with a corporate client whose sales team's conversion rate was not as high as management desired.  We isolated...

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A Mission Statement That Doesn’t Suck

A Mission Statement That Doesn’t Suck

I got this in my e-post today from Fast Company, and it's bang-on.  It's written by Dan Heath, co-author of "Made to Stick."  This is yet another...

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Sales and the Zen of Ice Hockey – The Fundamentals

Sales and the Zen of Ice Hockey – The Fundamentals

Did you see the Canada-USA Olympic Ice Hockey Final?  Wow!  As in hockey, sales is all about the fundamentals. What an awesome game, no matter...

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Speaking at a Conference? 8 Tips for Industry Leaders

Speaking at a Conference? 8 Tips for Industry Leaders

I returned from a major industry conference two days ago Was I disappointed!  While the networking was good, the presentations overall were......

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Great Presentations, TED Style

Great Presentations, TED Style

Selling is not all about presenting.  But sometimes you, indeed, need to present.  Here are a few great tips from the founder of TED. How to...

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Smart Networking at Events & Conferences

Here's a link to a good piece on networking at conferences: http://bit.ly/NetworkingAtConferences For shorter events, it's amazing how many...

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How the Mighty Fall – “Hubris Born of Success”

I've read some good reviews on this book, and have just ordered it. "How the Mighty Fall," by none other than Jim Collins.  Amazon, How the...

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Scoring Big in Sales

Oh, no, not another sports analogy. At an expat networking event the other evening, I had an interesting chat with the Chief Commercial Officer of...

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28 Seconds. (Or Simplicity Sells Part II)

I love living in Switzerland.  The precision of the Swiss is incredible and even a source of humor, even among them. As you drive in my native...

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