Seduce, Engage & Win Customers’ Hearts Toggle

A (Competitive) Christmas Story

A (Competitive) Christmas Story

Once upon a time, in a far-off isolated marketplace, there was a cutting-edge advertising agency with happy clients and strong profits. Just...

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Customer Service: Let-Down in Luxurious Luzern

Customer Service: Let-Down in Luxurious Luzern

  This weekend I attended one of my networking community's Christmas parties at¬†one of Luzern's more established upscale¬†hotels. The...

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Drive Like You Mean Business

Drive Like You Mean Business

  Last week I was driving home from work... along my normal route... within my local community...¬†minding my own business. Something...

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Time Matters – Best Time Of Day To Post

Time Matters – Best Time Of Day To Post

  And Other Gems from HubSpot Blogs that are posted at around 9 a.m. have the biggest impact. That was reported last week at the Next...

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Hangin’ Out With Chris Brogan and The Social Media Crowd

Hangin’ Out With Chris Brogan and The Social Media Crowd

I just returned from the best conference I've been to in a long time, Next Generation Marketing in Berlin. I learned a lot and hung out with...

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One Simple Question – The One That Prospects Love

One Simple Question – The One That Prospects Love

  Last year, I was¬†helping a client's sales¬†team¬†in the early stage¬†with a¬†new prospect. The account exec in charge¬†had held two...

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Pricing Your Work – The Rule of Threes

Pricing Your Work – The Rule of Threes

Pricing is always a challenge for start-ups, as well as for independent consultants heading out into the Brave New World for the first...

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Obama Loses Biggest Customer, Forrest Gump

Obama Loses Biggest Customer, Forrest Gump

Shellacking? Cute word you use to describe the ass-kicking you and your Democratic party took in the U.S. mid-term elections this week, Mr....

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The Italian Job:  Why Entrepreneurs Rock and Politicians Suck

The Italian Job: Why Entrepreneurs Rock and Politicians Suck

  Italian politics and business often provide the perfect mix for a good story, and this week was no exception. The story flared up when...

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Don’t Send Me Your CV!

Don’t Send Me Your CV!

  I've received about a dozen CVs in October.¬† All by email.¬† All unsolicited. I'm going to hurt¬†the¬†feelings of a few friends...

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ShutDown